Refunds and Returns Policy
At Left Write Hook, we aim to be clear and fair about how refunds and returns are handled across our programs, courses and online store. This policy outlines the process for:
Shop Orders
Thinkific Courses
Program Registrations
Please read the relevant section before making your purchase or booking.
Shop Orders
We do not offer refunds or exchanges for change of mind, or for non-apparel items, unless an item arrives damaged or faulty. This policy is in addition to your rights under the Australian Consumer Law, including your right to a refund or replacement for faulty or misrepresented goods.