Data and CRM Champion

Volunteer
Written By Donna Lyon

Role overview

Support the ongoing management, cleansing and enrichment of data across Left Write Hook systems.

Role type

  • Volunteer

  • Work-from-home (office space available on Wednesdays and Fridays if preferred)

  • Bring your own device

Key tasks

  • Maintain and update data within Monday.com CRM including removing duplicates, completing desktop research to find missing data, managing tagging and ensuring up-to-date subscription lists for compliance

  • Complete imports as required

  • Maintain and improve Zapier integrations

  • Identify and flag data issues or inconsistencies

Estimated time commitment

  • ~3–5 hours per week

  • Commitment of at least 12 months preferred

Skills and requirements

  • Must be confident using Monday.com CRM and Zapier

  • Experience with data management, including data cleansing and enrichment

  • Highly organised, with strong attention to detail and consistency

  • Strong communication skills and ability to work independently

  • Commitment to and understanding of the Left Write Hook mission

Why volunteer?

  • Use your skills and lived experience to make a real impact in the lives of survivors

  • Gain meaningful experience you can include on your resume

  • Receive a Left Write Hook notebook and pen and access to a 10% staff discount for our online store

Reporting and support

  • Reports to the Marketing and Engagement Officer

  • Supported by the Volunteer Coordinator

Donna Lyon
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